This article covers how to modify service parameters in Service Intelligence. The following goes over how to access your service categories, what parameters you can modify for each service, which items are being flagged by the service and which items ...
When you exceed your customers' expectations, you deepen customer loyalty and create competitive advantage. In other words, we need to blow them away with a clearly superior customer-service experience. This is what we call your recognizable ...
About: Contact automation is a condition-based part, lubricant and fluid alter system that automatically sends Service Reminder mobile optimzed emails. This article explains how to customize your offer and start automated daily delivery of Service ...
1. Open Service Intelligence. 2. In the top menu bar go to "Tools -> Contact Manager" 3. Search by name or email and click on the customer. 4. On the right, uncheck any communication you do not want the specific customer to receive. Important Note: ...