End of the customer service experience

End of the customer service experience


    • Related Articles

    • How to Modify Service Parameters

      This article covers how to modify service parameters in Service Intelligence. The following goes over how to access your service categories, what parameters you can modify for each service, which items are being flagged by the service and which items ...
    • Beginning of the customer service experience

    • Using SI - Deepen Customer Loyalty & Create Competitive Advantage

      When you exceed your customers' expectations, you deepen customer loyalty and create competitive advantage. In other words, we need to blow them away with a clearly superior customer-service experience. This is what we call your recognizable ...
    • Stop Automated Communication with a Customer

      1. Open Service Intelligence. 2. In the top menu bar go to "Tools -> Contact Manager" 3. Search by name or email and click on the customer. 4. On the right, uncheck any communication you do not want the specific customer to receive. Important Note: ...
    • Service Reminder - Start Automation

      About: Contact automation is a condition-based part, lubricant and fluid alter system that automatically sends Service Reminder mobile optimzed emails. This article explains how to customize your offer and start automated daily delivery of Service ...