How to text message customers within ServiceIntelligence

• Related Articles

• Text Messaging - Number is opted out from text messages

  Your customers can opt out of receiving text messages by replying to your texts with the word "stop"   This is required by law and there is no way to change this process.   In some cases a customer may use the word "stop" in a reply like "please stop ...

• How to Preview a Targeted Marketing Campaign

  This article explains how to see the preview of a targeted marketing campaign for email, postcard, and text message. STEP-BY-STEP FOR THE CLOUD-BASED APPLICATION Left click CRM & Marketing from column 1. Click the name of the campaign whose previews ...

• How To Send/Monitor/Reply to Text Messages - MaxxTraxx

  How To Send, Monitor and Reply to Text Messages From MaxxTraxx log into Service-Intel (SI) Texting Center  1. Log-in to MaxxTraxx and Click on a customer. 2. Click on Send Text Message to open Service-Intel.  STAY LOGGED-IN TO SERVICE-INTEL NOTE: For ...

• How to Modify a Targeted Marketing Promotion Campaign's Text Element

  This article explains how to modify the text of a targeted marketing promotion campaign. STEP-BY-STEP FOR THE CLOUD-BASED APPLICATION Left click CRM & Marketing in column 1. Click the targeted marketing campaign you want to edit from the list in CRM ...

• How to Add or Modify a Targeted Marketing Campaign's Filter

   This article explains how to add or modify filters for any marketing campaigns for Service Intel.  It's important to note that while this tutorial specifically edits the Thank You emails, you can use these steps to modify any of the marketing in SI. ...