Customer Page does not have any of the "SI" buttons at the bottom of the Customer, Vehicle, or Order page within Mitchell1 Manager.
(Button text could be "Serv Intell", "SI Free", "SI STD" or "SI Pro")

About:

Service Intelligence has the ability to grow an SI button within the Mitchel Manager 5.9 and 6.4 (SE) systems. This creates a button that jumps from an active vehicle to the corresponding service intelligence page. This allows users to quickly jump to SI reports from the Customer, Vehicle, and Order tabs.

Fix:

1. Open the Windows explorer file browser by right-clicking the start button on the taskbar and selecting it from the drop-down list. 
   
2. Change directories to the installation path of SI. This is "C:\Program Files\eAutoclub\ServiceIntelligence v9"  on most machines, if you are on a 64-bit machine, however, it will be located in "C:\Program Files (x86)\eAutoclub\ServiceIntelligence v9", also you can download files from this article, too.
   
3. Select the following files while holding down the CTRL key:
   
   • eAutoRemote.dll
     
   • ServIntel.exe
     
   • ServIntel.exe.config
     
4. Right-click on any of the 3 files while they are selected and choose "copy" from the drop-down list
   
5. Change directories to the installation path of Mitchell Manager. This is "C:\Program Files\M1-SK\Teamworks" on most machines if you are on a 64-bit machine, however, it will be located in "C:\Program Files (x86)\M1-SK\Teamworks"
   
6. Right-click on the "Teamworks" folder and select "paste" from the drop-down list
   
7. Restart Mitchell1 Manager
   

Notes:

The ServIntel button will show on the bottom of the Customer, Vehicle, and Order tabs. Call us if you have any questions.