When you exceed your customers' expectations, you deepen customer loyalty and create competitive advantage. In other words, we need to blow them away with a clearly superior customer-service experience. This is what we call your recognizable ...
1. Open Service Intelligence. 2. In the top menu bar go to "Tools -> Contact Manager" 3. Search by name or email and click on the customer. 4. On the right, uncheck any communication you do not want the specific customer to receive. Important Note: ...
This article explains how to change the opt in or opt out status of a customer or vehicle. STEP-BY-STEP FOR THE CLOUD-BASED APPLICATION To opt in or opt out a customer or the customer's vehicle, click the down arrow next to the customer's name to ...