How to Add a User Account
This article covers how to add a new user account in Service Intelligence.
STEP-BY-STEP FOR THE CLOUD-BASED APPLICATION
1. Left click the gear icon and select User Settings from the drop-down menu.
2. In
Users and Roles, click
Add Users to Role.
3. The pop-up window will give you fields to fill in with the new user's information.
First Name,
Last Name, and
Email Address are self-explanatory.
The User Name and Password fields
Once you have finished, click Save to create a new user. Note: this creates an account for the user to log in. The user name is, as you would expect, the user name and the password is the user's log in password.
STEP-BY-STEP FOR THE DESKTOP APPLICATION
This action is not applicable for this version!
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