How to Remove a User from the Account

How to Remove a User from the Account


This article explains how to remove a user from the account. This includes how to remove a user from a role in a single location, how to remove a user entirely from a location, and how to remove a user from all locations.

STEP-BY-STEP FOR THE CLOUD-BASED VERSION OF THE APPLICATION

1. Left click the gear icon, then click the user settings option from the drop-down menu.

   

2. Scroll over the user you want to remove, and click Detach. This removes the user from that particular role, so to remove that user entirely you must detach the user from all roles.  Note, if you have multiple locations you will have to detach this user from each location. 



STEP-BY-STEP FOR THE DESKTOP VERSION OF THE APPLICATION

This action is not applicable for this version!

Need more help?

You can always ask an expert at the eAutoclub.com Support Desk, give us a call on out support number (310) 984-3501 xt 4, or suggest a new feature or improvement by emailing us at support@eAutoclub.com.


    • Related Articles

    • Login Failed for user eAutoData

      This issue is caused by the mismatch between the SQL user 'eautodata' and the login password stored for this account. When the user account is no longer able to access the SI database, we receive an error everytime SI Communicator attempts to log in. ...
    • How to Add a User Account

      This article covers how to add a new user account in Service Intelligence. STEP-BY-STEP FOR THE CLOUD-BASED APPLICATION 1. Left click the gear icon and select User Settings from the drop-down menu. 2. In Users and Roles, click Add Users to Role. 3. ...
    • How to Update Your User Password

      This article covers how to update your user password in Service Intelligence.  STEP-BY-STEP FOR THE CLOUD-BASED APPLICATION Left click your profile picture. From the drop-down menu, select Profile. Under your user profile, you will see the option to ...
    • How to Delete a Targeted Marketing Promotion Campaign

       This article explains how to delete any marketing campaign for Service Intel. It's important to note that while this tutorial specifically deletes the Thank You email campaign, you can use these steps to delete any of the campaigns in SI.  Navigate ...
    • How to Change a User's Name, Email and Password

      This article covers how to access a user's profile as an administrator and change that user's details in Service Intelligence. STEP-BY-STEP FOR THE CLOUD-BASED VERSION OF THE APPLICATION 1. Left click the gear icon and select User Settings to open ...